FAQ

Frequently Asked Questions:

Are the Ice Castles open now?

Yes.  The Ice Castle is definitely still open.  We will make it very clear on this website before they will close.

What is the cost and what are your hours?

See the Hours and Admission page on our website.

Monday – Thursday 11:00am to 9:00pm
Friday – 11:00am to 10:00pm
Saturday – 10:00am to 9:00pm
Sunday – 10:00am to 7:00pm
Hours are subject to change based on demand and weather, watch this website for updates.

Tickets are sold on-site, and the prices for entrance are as follows:

  • Adult one time pass – $10.00
  • Child one time pass (12 & under) – $7.50
  • Child under 4 years – Free
  • Adult Season Pass – $30.00, now $20 unlimited use
  • Family Season Pass- $50.00 now $35 + $10 for each dependent child.  Pass is also for unlimited use.  (This is for two adults and their dependent children, 18 and under.  One of the adults named on the pass must be present for the children to use the pass to enter the Ice Castles.)

 

What is the address for the Ice Castles?

400 Blue River Parkway, Silverthorne, Colorado
See this page on our website for a map and directions.

When will the Ice Castles close?

It totally depends on the weather.  Last year, when the Ice Castles were in Utah, we had to close at the end of February.  We do not anticipate closing that soon this year, but we are entirely at the mercy of the weather.  We will make it very, very clear on this website and on our Facebook Page when we get close to closing.

Are you open on holidays? 

Yes, unless specifically posted otherwise.

Is the Ice Castle Handicap Accessible, and do you allow wheelchairs?

We do allow wheelchairs. Because you know the person the wheelchair and their condition best, we leave it up to you to determine whether it is best for the person to go through the Ice Castle.
One thing to keep in mind is that the entire ice castle is made up of ice – from the walking paths to the towers. We run a high speed tiller and hand pick the walking paths to create walking areas with a walkable surface. The walking surface changes daily depending on how much water we’ve run the night before, how recently it has snowed, the temperature, etc.
The walking path surface generally ranges from something similar to that of packed gravel to a uneven surface composed of chopped up chunks of ice. The surface is generally not slick, but there are some places that can be slippery. It is much more bumpy than say a sidewalk or parking lot. We have not had any wheelchairs get stuck. In fact, early in the season we had the Australian paralympic ski team of 10 athletes come through in wheelchairs. Each athlete balanced on two wheels and pushed themselves through the ice castle.
If the person in the wheelchair is sensitive to bumps or if a bumpy ride would be painful for the person in the wheelchair, then we would not recommend a trip for that person through the ice castles. If uneven terrain and bumps would not be a problem, then you will probably be OK.
We have seen parents bring a sled and pull their handicapped children or young children through the ice castle. We allow this as long as the parents don’t run with the sled. And there are no stairs at the ice castle.
You can see pictures on our website that give a good idea of what the trails are usually like. You can click here to watch a video on which you can see people walking through the Ice Castle.

What kind of footwear or clothing should I wear to visit the Ice Castles?

Warm clothes and winter boots are best. Shoes and boots with flat soles (like dress shoes or cowboy boots) are slippery and we do not recommend this type of footwear.
Everything inside the Ice Castle is made of ice and snow, including the walking paths.  In order to make the walking paths as safe as we can, we run a high speed tiller or hand pick the walking paths create a the best walking surface that we can.  On sunny, warm days the ice and snow will melt and the surface can become slippery. Ski poles are available for your use inside the Ice Castle, free of charge.
Most people don’t have any difficulty walking through the Ice Castle with or without ski poles. However, if you are concerned about your safety inside the Ice Castles, please make your concern known to one of our staff before entering the Ice Castle.  When you enter the Ice Castle, you agree to obey the Ice Castle Rules and you accept our waiver of liability – both can be found on this page.

Do you allow Pets in the Ice Castle?

We regret that we cannot allow pets in the Ice Castles.  We understand that most people are very aware of their pets and are very responsible in watching them.  However, we have had a few times when pets weren’t watched closely in the Ice Castle — to keep the details at a minimum, let’s just say it took a long time to get the yellow out of the ice and snow, and we don’t want to do that again!  So to keep it simple and clear, we cannot allow pets in the Ice Castles.

Do you give group discounts?

We typically do not give group discounts. We do, however, offer discounts to elementary school groups that come for field trips.  If you are interested in having your elementary school come, please send an email.

Who should we contact for Media Inquiries?

Send an email to Ryan, he handles all of that for the Ice Castles.

Are the Ice Castles in Midway, Utah this year?

We are sorry, but this year we have only built one Ice Castle and it is in Silverthorne, Colorado.